I was in London with work last week and having had to get back from Twickenham to central London, couldn’t face another rammed train. Having checked the maps it was 20min by Tube or a 30min walk. As it had stopped raining I decided to take a walk back which I found quite relaxing, although probably annoyed people taking photos

What Level Are You At

I recently had a telephone interview for a technical role and a question that I was asked really threw me, what level do you think you are at technically with this product. Now this is an interesting one as I don’t come from a development background, and while I like tinkering haven’t ever previously had that inclination to be one either. However I am certified in the administration of the product and so I think that puts you at a reasonable level of competency, but then we can all pass exams.

At the end I went around a 5/6 as I think I can hold my own on the day to day work within the tool but also have a really strong product knowledge and know how it hangs together and also how to apply it in the real world, but there are also people that can create whole new front ends and applications within the product.

I have a follow up interview next week which is to test my technical level and so this week I am trying to go through my skills and see if I can develop them to another level.

ServiceNow Upgrade

Upgrade to Madrid release of @servicenow completed tonight. That’s 6 releases our instance has gone through in just over 12 months, it needed some love. Now to really make the most of this amazing platform

Remote Meetings

The company I work for has made a large investment in Skype over the last couple of years and this has been really beneficial in allowing people to not have to travel so much and still actively collaborate. There is the issue though where everyone in one place bar that one person who has joined via Skype and inevitably has technical issues but all considered it works really well.

This does mean though that people don’t consider the value of face to face meetings or courtesy when people travel for them.

An ex colleague arranged for a meeting which two people travelled 100+ miles to, only for him to decide to visit the office they are based at and the meeting over Skype. Last week I traveled to London for what I expected to be 2 days of meeting with said meetings taking a total of 2.5hrs! While the next 6 weeks will involve me visiting London a fair bit I have a new set of guidelines before I travel

  1. The meeting should be at least 3 hours
  2. The meeting technically or politically won’t benefit from being held over Skype

Not exact guidelines but I think this will challenge the instances of where I travel when Skype would be fine.

Remote Learning

Over the last 2 days I have been on a course through work, and while its been nice to not have to travel to a venue and stay away. I have found that doing this at home has been quite hard. In the past I have always said I would rather do in person as you gain from talking to other delegates, this time it wasn’t practical due to the time till the next course, so I decided to try online.

Lets Learn!

I have found that due to the wide geographical spread and languages of delegates, that interaction has been through text a lot to the instructor. Its from these interactions that you get that discussion. I have also found that when there is a natural drop in your concentration you have to work really hard to come back into he virtual room.

Being at home itself has been fine as I have been managed to isolate myself from the house, even being on CET rather than GMT wasn’t a problem, and meant i got chance to catch up on a few work things before 5pm.

This isn’t to say that I dont like this style, I have followed on line courses myself and never had an issue, I think what I’ve missed here is that interaction which I do believe you also learn from.

Also there are no free biscuits!